ABOUT CENTAUR MOVING

Before founding Centaur Moving, we had gained a lot of experience working for the best moving companies in the Boston area and Eastern Massachusetts. Despite their operational excellence, these companies had one thing in common that did not suit us: they moved boxes and furniture, not the people. Having decided to add another moving company to the hundreds that had already existed on the market, we promised ourselves that we would work differently, focusing instead on customer satisfaction, and we did. Since then, our primary goal has been to earn the trust and loyalty of the people and companies we serve and to show the world that moving can be pleasant, convenient, and fun.

OUR VISION

Our vision is to become a company that inspires people and businesses to dare, use opportunities, and look into the future; to make relocation easy, accessible, and bound only by one’s imagination.

We often imagine ourselves as gardeners who gently scoop up a tree and replant it in a better spot in the yard, ensuring it has enough support, water, and sunlight to flourish. We indeed want our customers to flourish in the new place, and we do everything possible to make it happen. At Centaur Moving, we believe that every move should be as simple, safe, and predictable as ordering a pizza or shipping a gift.

OUR MISSION

Our mission is to bridge the distance between today and tomorrow for our customers, helping them reach their life goals and full potential by providing a full range of transparent, convenient, and reliable relocation services.

Regardless of the size, distance, and complexity of the moving need, we know the best way to fulfill it. Our clients can rest assured that we will take good care of the moving part, freeing their minds to think about more important things.

We tell our customers: “Dream Big! We’ll get you there.”

OUR VALUES

CUSTOMER-FOCUSED

Centaur Moving prioritizes the needs and satisfaction of its clients above all else. This includes safely and efficiently transporting belongings from one location to another and ensuring a seamless and stress-free customer experience throughout the process. From the initial inquiry to the final delivery, we pay attention to clients' requirements, offer personalized solutions, and address any concerns promptly. We at Centaur Moving go the extra mile to tailor our services to meet individual preferences and special requests and provide additional support to ensure customer satisfaction. Our ultimate goal is not just to complete a transaction but to build lasting relationships based on trust, reliability, and exceptional service.

EMPATHETIC

Having moved thousands of families, we know very well how overwhelming, frustrating, and challenging a moving day can be. Centaur Moving strives to alleviate the emotional burden by providing comfort, reassurance, and support throughout every stage of the moving journey. We understand the stress, anxiety, and sentimentality often associated with relocating and offer flexible solutions to accommodate unique situations, being patient and accommodating with requests or simply lending a compassionate ear to clients' worries and uncertainties. We sincerely desire to turn what could be a daunting experience into a memorable, encouraging, and joyful journey.

NIMBLE

Centaur Moving strives for perfection in the planning and organization of each service, carefully handling belongings to prevent damage and utilizing time-saving techniques and technologies. We also maintain effective communication with clients to ensure clear expectations and smooth coordination. If unforeseen challenges such as last-minute scheduling changes, logistical complications, or unexpected circumstances arise, we navigate these obstacles by quickly adjusting our plans, reallocating resources, and finding creative solutions to ensure minimal disruption to our clients' moving experience. Whether it involves rearranging schedules, accommodating urgent requests, or using alternative solutions, we remain proactive and flexible.

TRUSTWORTHY

We truly believe that trust is the cornerstone of our relationships with customers. We understand the importance of earning and maintaining the confidence of our clients. In everything we do, we hold ourselves to high ethical standards, honor commitments, and consistently deliver on promises. From providing accurate quotes and realistic timelines to handling belongings with care and integrity, Centaur Moving prioritizes the safety and satisfaction of its customers above all else. Seeing trust as the main quality that is missing in the current state of the moving industry, we feel bound to foster a culture of trust and forge long-lasting relationships with our clients based on mutual respect, reliability, and integrity.

RELIABLE

Centaur Moving consistently delivers on its promises and commitments to its customers. We are punctual, efficient, and accountable at every step of the moving process. We ensure that our crews arrive on time, handle belongings with care, and complete relocations promptly and safely. We communicate effectively with customers, keeping them informed about the progress of their move and addressing any concerns or issues promptly and professionally. Striving to become a company of the first choice in the relocation industry, Centaur Moving is bound to provide a seamless and stress-free moving experience for its clients, earning their trust and loyalty in the process. Whatever it takes, we always keep our word.

Sincerely,
Centaur Moving Team

AFFORDABLE

We seek to offer competitive pricing without compromising the quality of service. We provide value to customers by delivering cost-effective solutions that meet their budgets while still meeting their relocation needs. Centaur Moving is constantly working on developing more efficient, innovative, and money-saving approaches and technologies, making not revenue but reputation the main objective of the company’s day-to-day operations. We aim to make quality moving services accessible and budget-friendly. We are happy to deliver our customers a smooth, stress-free relocation experience without breaking the bank.

UPFRONT

We are proud to be one of the most transparent and forthright companies on the market in all interactions with our clients. Centaur Moving provides clear and honest information about pricing, services, policies, and procedures from the start without any additional fees, hidden agendas, or surprises. We made it a point to ensure that our customers have a full understanding of what to expect throughout the moving process, including any potential challenges or additional costs. This transparency extends to communication about timelines, logistics, and potential risks, allowing our clients to make informed decisions and plan accordingly. By prioritizing openness and honesty, Centaur Moving strives to build trust and confidence with our clients, fostering long-lasting relationships based on honesty, integrity, and trust.

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